Press, Testimonials and Reviews

For nearly 30 years, we have been quietly sharing Torres del Paine and Patagonia with guests from around the world. We are a family run boutique operator and we work hard to offer the highest levels of customer service understanding that for most people Patagonia is a once in a lifetime destination.

In the Press

Recent mentions include The Daily Telegraph and The Guardian (UK, June/July 2026). Since our inception BlueGreen Adventures has featured in The Sunday Times, The Irish Times, the Evening Standard, Oxygen TV (US), UK Tatler, UK Harpers & Queen, CNN, GQ Magazine, Trail Magazine, Le Figaro and Endurance Magazine, The Guardian & The Observer, Trail, The Irish Field, Lonely Planet among others. 

Ride around the World

BlueGreen was proud to host the IMAX film crew for the filming of their amazing production

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15 of the World’s Great Horse Treks

BlueGreen was proud to be part of a feature in the CNN Travel magazine.

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Educating Joey Essex

We provided the on-the-ground production, guides and logistical support for the filming of Educating Joey Essex (Lime Pictures UK).

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The Observer, Kate Kellaway

Kate joined us on our flagship Glacier Ride back in 2013 which has just undergone a 10 year refresh. Click here to see the new ride.

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How Patagonia beautifully blends luxury travel and planet-friendly travel

CNBC

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30 Years Experience

We are proud to be approaching our 30 year anniversary since starting out with our epic Glacier Ride in December 1997. From the beginning we have taken an innovative approach to planning group and custom itineraries. We strive to provide an excellent level of customer service and with that in mind, we work with a limited number of travellers to ensure we can maintain this personal approach.

Trip Planning
In the planning stages of your trip we get to know you; via email, phone call and/or video chat to understand your requirements and answer your questions. These conversations ensure we propose a trip that is right for you and there is no limit to the time we will spend accomplishing this goal.

On the Ground
With our local base in Patagonia our guide team is in frequent contact with our logistics team to ensure everything is running smoothly. Our extensive experience helps us prevent any unplanned complications from becoming a problem. 

Feedback
We recognise the importance of collecting timely and accurate feedback from our clients. In this age of review fatigue we ask our clients to complete and return a simple, private customer feedback form (old school we know!). This helps us monitor quality and customer satisfaction and it is what our customers prefer. This form is kept private unless agreed otherwise. We do not send multiple emails chasing reviews. We are more concerned with real post-trip comments that help us do our job and if necessary, carry out adjustments.

We have a number of past clients happy to act as a reference if you wish to talk a trip through with somebody who has travelled with us, just ask for details. We also work with a handful of specialist, reputable agents operating their custom departures in Torres del Paine.

You can check our Facebook page for reviews going back to 2010 when we first entered the world of social media

Below is a selection of testimonials and feedback taken from emails and feedback forms received from our clients.

Our new Wild Horse Experience recently featured in a round up of travel highlights (Guardian travel supplement, UK 18 July 2026).

Dear Lian and Claudia
Thank you so much for all your help organising our South America adventure.
It is never easy arranging a trip for 15 people when they are from all over the world, but you did it.
You managed to deal with us from our bases in Australia, Britain, America and South Africa, sorted out complications with different currencies and handled all our queries very quickly.
The trip was pretty seamless, no delays, just a few changes when the weather conditions changed but you had excellent guides, accurate accounts of places and a trustworthy service. Thank you so much!

C Griffin (May 2026)
Organiser of a group trip for 15 world travellers to Santiago & Patagonia

Since 2006, Blue Green Adventures, led by the remarkable Lian Hayes & Claudia Herrera, has been a vital partner in shaping the success of our Patagonia treks. Lian, Claudia and the team exemplify the essence of world-class guiding—combining an intimate understanding of Patagonia’s rugged landscapes with an unyielding passion for the wilderness. Their logistical precision is unmatched, transforming challenging expeditions into seamless experiences. What sets them apart is their commitment to going above and beyond for every client, ensuring not just safety but a deeply personal connection to the journey. Their dedication and expertise elevate adventure trekking to an extraordinary standard.

EDDIE FRANK
Founding Guide – Tusker Trail, USA
We are proud to have been operating Tusker’s Patagonia treks since 2006 (to November 2026)

Would we recommend BLUE GREEN.. YOU BETTER BELIEVE IT! In fact we have dinner plans tonight with friends who would love this trip. And we already have list of others we know want our feedback. Speaking of horses.. As the saying goes.. you can walk a horse to the water but you can’t make them drink. Recommending BLUE GREEN IS GIVEN. Whether our referrals lead to business is up to our friends and you both!

Jonathan & Helaine

Private custom Patagonia, March 2025

Name: S McNeely
Trip: Torres del Paine 5 day horse ride
Date: 28 December 2024 to  January 2025
Guide: Paula

How would you rate your trip overall?
5 stars

What stood out about the experience?
The trip was outstanding and memorable from start to finish. The scenery is unparalleled and and having the opportunity to experience that on horseback was incredible.

Is there anything you would like to change?
I would have liked a full towel for the showers at Laguna Azul.
I agree that the hotel amenities would have been nice to take advantage of – the spa at Hotel Indigo and the hot tub/lounge areas at Pampa Lodge. A good soak/massage/yoga would help with the long days of riding.

Did the trip meet expectations?
The trip exceeded our expectations! 

A & S McNeely, January 2025

Five day Glacier Ride, Chile

We were fortunate to do a bespoke trip with Blue Green Adventures, the organisation was outstanding, there was always someone to support us when needed and the trip itself was the best ever, everything was as described and more.

C Dee and A Slatter, January 2024

Custom Patagonia Multi-sport, Chile & Argentina

My daughters and I are now back in Canada and I wanted to drop you a note to thank you both for an amazing visit to Patagonia. Our trip was so much fun.  We loved the horses, the accommodation, the food and wine, and especially our driver Christian, all of the local guides who lead us out on our daily adventures, and our trip guide, Tomas. 

 We could not have asked for a better guide – we enjoyed Tomas’ company, his stories and learned so much from him about the wildlife, the horse culture and the history of the region. Each day was a little different and each day was a wonder.

 We hope to have the chance to return to Patagonia another time and would definitely reach out to you should that happy occasion occur.

Jocelyn, Devan & Emma

Custom Horse Riding Trip

We entrusted BlueGreen to arrange our honeymoon to Patagonia and the Atacama and they did this brilliantly! The accommodation, the hiking, the guides and the transfers between Argentina and Chile all went absolutely according to plan and it was wonderful not to have to think about anything! Even when there was a slight health issue, there was no panic – a visit to the hospital was arranged and the lovely Claudia assisted me with this (even more laudable since it occurred on a Sunday!) What a wonderful trip – thanks to Lian and all  the BG staff and guides.

Stephanie Frances

Honeymoon, Custom Trip Patagonia + Atacama

Dear Claudia and Lian,

First of all, you will see in our survey how completely overwhelmed and thankful we are to have found BlueGreen Adventure! You have made this truly a trip of a lifetime for our family and we cannot thank you enough for all your hard work and effort. Rubian was amazing, and honesty, we have traveled a lot in the world, and he is one of the best family guides we’ve ever had.

Thanks again for everything! Julie

J Sheppard

Family Patagonia

Overall, we had a great time on the trek. The guides were excellent, the accommodation was better than expected (certainly better than Nepal), and the scenery was spectacular. Thanks for all your prompt feedback through the process and I wouldn’t hesitate in recommending BG to other potential trekkers.

E Stanwix

Circuit Hike

For us the trip was phenomenal! We were so lucky with the weather and the wind and got to see so many different animals and of course the whales. Also the group was perfect, different ages, very respectful, all curious. And the crew we loved and might have made some lasting friendships.

What is to say in general, being on a small boat with a small group of people might not be for everyone. Also, if the waves are big (mostly due to wind), some people will get sea sick and vomit. But it’s not depending on age: Leon, the youngest was 5 years old and Victor, the oldest was 74 years old. Also, when the weather is bad, one has to be prepared to see less or it being harder going outside on the boat due to higher waves, wind or rain. 

For us, this was perfect, being in a small group, getting so much information and kind attention and having it feel more like an adventure than a tourist attraction. The domes were beautiful and heated and ready for us in the evening. We were warm and cosy the whole night. The meals were good and turned into laughter and wine and even singing. For us this trip was the highlight of our travels. Whenever we thought it couldn’t get better, it got better again. It was worth everything and more!

Yael & Philippe

Custom tour Torres del Paine + Whale Watching Eco Tour

To make a long story short, my stay in Guido was way beyond expectations! Estancia Cerro Guido is a truly outstanding and very special place with an amazing management and staff. It is (and I know Chile/Arg/Urug quite well) probably one of the nicest places I have seen in Cono Sur, a genuine oasis! I also wanted to say a warm word of thank you to Enrique Concha who, together with his team, has made this experience unforgettable for me. Estancia Cerro Guido truly deserves an outstanding review and I hope many more guests will be able to enjoy this place and the hospitality of its people. 

THANK you,

Francesca F.P

fully inclusive stay at Estancia Guido

We’d dreamt of riding in Patagonia for 25 years and our trip with BlueGreen Adventures lived up to all of it. Patagonia is a magical, mystical, magnificent land; many times we felt as if we rode thru a film set, such is its beauty. Our horses were wonderful, our guides brilliant, the places we stayed were perfect for our needs and BlueGreen Adventures handled all of it with real care. If you’ve dreamt of it too, don’t wait another minute. Go, and go with them. BlueGreen Adventures will look after you.

Andy Cooke

Private Horse Riding Adventure

Hi Lian,

I wanted to drop you a note to say HUGE thanks for designing and arranging our holiday last week in Argentina.  It was absolutely fantastic in every way!

The guides we had were excellent, the accommodation delightful and the experience unforgettable. 

From the beginning to the end of the week on our trip, we had banter, laughing and hundreds of photos to now look through and shortlist to make our holiday book and printing for frames….

It’s always easy when everything goes well, but you and the local contact dealt so well with our delayed flight, communication was first class that we managed to stay mostly stress free despite the challenges.

So – thank you!  When we come back to South America, we’ll be in touch again about Cordoba and of course, Patagonia.  A few other countries to visit in the meantime.

Thank you again for all your hard work.

Louise

L Clifton and family, August 2026

Custom Family Adventure, Argentina

How would you rate your trip overall? 10/10

What stood out about the experience? Rubian was a great guide! Nice guy, interesting and we felt that he was really looking out for our best interests. Seems like he knows everyone in the park and that he loves what he does. Our driver Christian (?) was also very helpful!

Is there anything you would like to change? Not really. It was nice to have a variety of experiences including difficult hikes, easier hikes, the Estancia experience, a night in a refugio as well as a few nights in really nice hotels. I suppose that with active trips like this, it’s best to spend most all of the time outside of hotels but with the more expensive hotels, I think it would be good to have an itinerary that gives you more time at the hotel.

Did the trip meet expectations? yes

Would you travel with BlueGreen Adventures again or recommend us to friends and family? yes

Brian and Pam Tingley, February 2026

5-day Patagonia

Lian, it was amazing.  Rubian was an awesome guide.  Your itinerary was well thought out.  We really appreciated how you took the time to meet us and crafted an itinerary that was perfect for our skill level and interests.  Patagonia is spectacularly beautiful, with a diverse array of options for activities.

Mike and Cynthia Abelow , April 2025

Private custom multi-sport in Torres del Paine

Travsessed Patagonia would not be possible without the support and help of our local team here in Patagonia @bluegreenadventures. They are incredible and make everything so easy and seamless.

Kim and Erran Gipson

Embarking on their 4th group trip in February 2027, ImTravsessed

We would give this trip the highest possible rating! It was truly a wonderful adventure. The beautiful, wild nature of Patagonia is hard to describe. From our first contact with BlueGreen Adventures in planning the trip all our questions were answered thoroughly and quickly.

Of course, the stunning scenery was a highlight. We were very fortunate to have some beautiful weather. It was great to have the first day at the Estancia to recover from travel. The hiking was stunning. Our guide, Rubian, was exceptional. He was knowledgeable, professional, and fun! We had never used a guide before, always did everything ourselves, but he made every transition and detail go so smoothly. His dedication and love of the land was always clear. And of course, our driver Cristian, was always there to pick us up.

The hotels were very nice and unique with excellent food. It would have been nice to maybe stay an extra day at the Hotel del Torres.

This trip went beyond our expectations. I would (and already have) recommended BlueGreen Adventures to our family and friends.

Thank you for everything! Our pictures and memories are amazing. We hope our paths cross again

Stanley and Jean Pajka

Lodge to Lodge Active Version

We are home now, unpacking and trying to settle back into regular life. I’m not sure I can adequately express how wonderful everything was – our experiences far exceeded our hopes and expectations in so many ways. Everything was so well planned and we appreciated all the attention to detail. Yes, please feel free to use the photos in your materials. We are so happy with all of them and can’t wait to get them printed for ourselves! What a bonus to have Carlos with us for our Grey Lake kayak trip. We look forward to the video when it is ready.

 The Hotel Simple was exquisite and the wedding ceremony and dinner were beautiful. We so appreciated all your additional touches – the flowers on the table, the candle, the bouquets. The whole evening was beyond comprehension. It filled us with peace and joy and contentment. What a way to begin married life!!

 The tour excursions were amazing – we saw such incredible scenery and met such wonderful people along the way. We returned from each one so energized from our new experiences and also exhausted from the activity! Success. Gabi and Patricio were personable, considerate, flexible, and just simply wonderful to work with. Thank you for your communication with us before and during the process and for all your efforts. We appreciate all that you did. When we each have shared our favorite parts of the trip, we can come up with highlights from every part of our time in Chile.  How amazing is that. As Gabi said upon our departure, “We leave with a bit of Patagonia in our hearts.”

Elizabeth, Ziad, Anna & Johnathan

Wedding Reception, Winter Patagonia

Overdue…but sincere thanks for a remarkable trip to Patagonia and Torres del Paine National Park!! You are the BEST!!

 I consider our trip a spectacular success…even though I was not able to do the circuit.

My husband, Don, has hiked all over the world, and he was simply “blown away” (in the best meaning of the phrase) by the grandeur of the scenery on the circuit.  Of course, the Paso Gardner and Valle Frances were highlights for him, but he truly enjoyed the entire circuit.

 Our guides, Alejandro and Paula were wonderful ~ so professional, accommodating, and knowledgeable. Alejandro had to make some difficult decisions, but was able to have those inevitable “difficult conversations” with compassion.  He was an excellent leader.  Paulita was my constant companion, as well as Laura’s.  She was keen to make sure we had a great time, and thought of all kinds of alternatives.  She was always happy and full of energy and enthusiasm and excellent recommendations.

 The coordination and communication from your end, to make major, last minute, adjustments in our schedule was amazing, and much appreciated. All of our drivers ~ from Jonathan and his expert 4wheel drive from near Refugio Dickson, all the way to Puerto Natales ~ to all of the transportation  provided by the unique Puchi, and everyone in between…were excellent.  The coordination of transfers was seamless, and much appreciated.

 I wish I had planned an extra day in Puerto Natales…to explore around, and to meet you…at least Claudia, and to thank you in person. Our lodging arrangements were wonderful, too.  We had time to enjoy the lovely Hosteria Hielos in el Calafate.  El Calafate has about 10 times the population now, compared to when I was there in 2004! Even though Puerto Natales has grown, too, it seems to have retained some of it’s  original charm…not so touristy!

 Lian…thank you, again…for YEARS of patient communication, reassurance, and a wealth of information.  Your assistance has been most appreciated.

Karen Morris

Circuit Hike, rearranged many times due to Covid

I first wanted to thank you both for the amazing trip you created for my family.  It exceeded our expectations in every way.  We are so appreciative of the professionalism, positive attitude and good nature of all your employees.  Rubian, Leo and Francisco are one of a kind individuals who consistently go above and beyond in every interaction.  My boys cried and were so sad after we had to say goodbye to Rubian on Friday.    All three need to be recognized as they are responsible for our wonderful experience.

S Vroman

Private family trip

Just wanted to let you know we are back safely at the Amerindia. The whole trip was amazing, Alejandro was fantastic (and very patient with our giggles and antics). We are all exhausted and going to bed. I will e-mail again with anything else I think of. Weather was also fabulous. Thanks for all your help in arranging, I will certainly be recommending Blue Green to any friends who inquire.

Colleen Nelson

hiking trip

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Experience Life as a Patagonian Gaucho

Experience Life as a Patagonian Gaucho

We are launching a new Gaucho Experience trip where experienced riders and hardy travellers can live the authentic life of a Patagonian gaucho. Each day will be spent according to the work that needs doing and may include moving animals, learning to throw a lasso, riding to remote outposts and sleeping in huts. You will hear fireside stories of those who work the land and learn about their life & customs, all among the unforgettable landscapes of Southern Patagonia.

Find an activity for you